trip blog

hey all,

we’re in san fran after really enjoying tokyo for a few days. although we havent posted anything to it, i did set up a trip blog

trip blog

leaving in a few hrs for the big trip. hopefully there will be enough wifi that ill be posting to the trip blog

a jb hi- fi customer warning

this one is for any australians who stumble upon this post. if you ever buy anything electronic @ jb hifi, watch out for this ‘warranty is included’ scam. fyi, this occured at the elizabeth street shop in melbourne.

the other week i bought a pair of noise canceling headphones at jb hifi for an upcoming trip. the price on the package was $199.

the sales person assisting me wrote out the order for me to take to the counter & pay. as he was writing it, i noticed he put a $37 warranty on the paper. um, i don’t want an extra warranty. he informed me that the warranty was included in the price of the headphones.

’see the total owed is$199. just like it sez on the package’

(but yet the headphones were listed on his form as $162 and the warranty was $37)

yes but i don’t want a warranty. he went on about how GREAT the warranty was & obviously as they are such an expensive pair of headphones, i’d want it. besides it was included in the price. i had to have it.

afterwards i looked at the receipt and sure enough there were 2 items listed – $37 for the warranty & the $162 headphones. that annoyed me. i read the documentation to find out i had 15 days to say i didn’t want the warranty. so i called the warranty # & found out i had to call the shop.

when i did, they said i couldn’t get a refund. i asked to speak to the manager. they put me on the phone w the same sales person who argued how he could take away the warranty if i didn’t want that but the $37 was part of the price of the headphones so i wasn’t getting that back. after several minutes of back & forth, he finally said ‘you can have a refund’.

tonite when i went into the shop, not a word was said. the person behind the counter did disappear to ‘find something out’ but didn’t balk at refunding at all (and my refund slip sez ‘customer changed mind’). i walked out in less than 3 minutes with my $37.

so anyone purchasing from them – watch out for the scam. i won’t be hurrying back.

not silly, stupid plus phones, the trip and whatever else

the aforementioned APEC conference is starting this week.

last nite while i was wordpressing away with the tv on in the background, i noticed the tv channel went to a live b’cast of bush getting off airforce 1 at sydney airport. yes. we’ll delay the existing program so we can show george walk off the plane, shake a few hands & get into his car. i did learn some interesting facts. did you know george brings about 600 people along? including his chef? and there’s an ambulance that goes with him everywhere? and that w/in the ambulances they have x amount of george’s type of blood just in case? did you know before he arrives they fly his own cars over (18 of them)? (numbers )

best is how even though this was about 11pm, they said all the roads to & around the airport had been closed since around 5pm. well that would be great for commuting or needing to fly.

anyone have any recommendations for me on a pda/phone combo? am looking at the moto qh, blackjack, blackberry pearl and maybe treo.

only 10 days til we leave!!!!!!!!!!!!!! woooooo hoooo!!!!!

does anyone want me to bring anything over from au?