the mp3 player

ok, i’m an asshole. this morning i called tech support & said i couldn’t get the mp3 player to connect. they suggested i update the drivers, then see if i could update the firmware & if those didnt work, they suggested i take it back to where i bought it. well of course those didn’t work so i had been planning on a return tomorrow. tonite the boy tries it & it runs fine. FINE. not a single problem. huh? it’s killing me why it’s suddenly working fine. and then i finally realise i hadn’t pushed the cord deep enough into the mp3 player. ARRRRRRGGGGGGHHHHH.